1 hour ticket response
We are devoted to providing a swift and appropriate solution to each ticket sent by a customer. Our experienced customer care staff members will review your issue and will think of the most efficient option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average customer support ticket response time has proven to be twenty minutes.
A Premium Customer Care Service
Each member of our client support staff has many years of experience in the Linux shared hosting sphere and almost all of them have worked for us for at least five years. They are all eager to answer all your questions in the most efficient way possible.
An Easy–to–Navigate Help Center
To help you get a quick suggestion on how to use a certain feature, we have included a very user–friendly Help section in our Site Control Panel. You can search through an immense selection of web hosting account administration articles and website management articles, have a glimpse at the F.A.Q. library or watch our how–to video tutorials.
