Support and Help Channels

  • 1 hour ticket response time

  • A 60 mins Ticket Answer Guarantee

  • Each ticket you post to the customer assist Department will be replied to in about 60 mins. All normal inquiries will be answered right away. Nonetheless, if the assistance inquiry you have sent us needs assistance from a qualified admin technician, we will address the ticket to him and will let you know about the postponement.

  • Top quality support service

  • Top–quality Tech Support Service

  • Our technical assistance crew will be on duty for you 24/7 to to take care of all assistance inquiry tickets that you send. We offer client assistance for the packages that are installed in advance on your hosting server. These include our in–house created Site Control Panel, the chosen Operating System along with the server management panel (depending on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Site Control Panel that is offered cost–free in your virtual server, you’ll discover a practical Help zone, that includes all that you should learn about managing your web pages and software. We have introduced a wide selection of how to reports and video training that demonstrate the common web site supervision duties in an understandable manner.