Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We supply a 1–hour solution guarantee with all our Linux shared hosting packages, meaning each help request you email is going to be responded to in only an hour max. Our support team members have been educated to rapidly resolve any situation and to offer you relevant guidance on any difficulty that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • You’ll be able to contact us 24x7x365 with any problem you could have in connection with JAZZSPEED HOSTING (JAZZ SOLUTIONS PTE LTD)’s products. We have experts available most of the time to supply assistance every time needed. You can use the ticket system or drop a message at any moment, or you can grab the telephone or make use of the online chat within working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our company has incorporated an in depth information base into the Control Panel so you can have very helpful step by step information at any time. Each area of the Control Panel possesses its own contextual help area having a list of how–to posts. We have also organized instructional videos to ensure that you get a superior idea of the best way to carry out any presented job.