Many users who start using their very first web hosting account, or change companies, usually have enquiries concerning how particular operations are performed or experience problems when setting up various things like e-mails, site settings, etc. Because of this, lots of hosting providers have prepared documentation with the most standard questions and issues so as to help their clients get info swiftly and easily. As a result, the support staff can concentrate on actual problems that some clients may be encountering, as the solution for the smaller things will be available online and clients can easily handle them without getting in touch with the support staff. Having thorough documentation is vital, particularly for new users without any past experience at all, as the web hosting service involves multiple features and lots of individuals can get bewildered about what action to take. A good information repository can both help you execute the things that you wish and acquaint yourself with how the web hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

If you have purchased your very first shared hosting account through our company or have transferred your site over to us, you’ll become accustomed to our services and our in-house developed Hepsia hosting Control Panel before you know it due to the fact that we have prepared an extensive knowledge base where you can find all the info that you’ll ever need – both general info about the web hosting service as a whole and more specific info about the separate features that you can use and the difficulties that you may run into. The articles themselves are located in 2 places. The complete article list can be accessed via the Help section of the Control Panel. You can read articles that are dedicated to the different functions in each Control Panel section too. You can become aware of how to accomplish just about everything, from enabling an .htaccess config file to managing an electronic mailing list, and all the articles include in-depth guidelines, so you will never get perplexed due to an ambiguous text. Surely, if you come across a more specific obstacle and you cannot find a solution in our knowledge base, you can get in touch with our client support staff members 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the elaborate online support documentation that we have compiled for you. The articles themselves offer general information on our hosting services, educative manuals about the different functions that you can use, together with troubleshooting guidelines that can help you solve common issues that you might bump into. The topics that we’ve covered include de facto everything, from simple things such as how to host a brand new domain in your account, to more complex ones such as which SSH commands can be executed on the semi-dedicated servers. Relevant articles about the features of a certain section of the Control Panel will always be available on the right side of the page that you are on, whilst the whole article list can be accessed through the all-inclusive Help section.